Here are some of the things our customers have taken the trouble to write to us. We try hard and know our products are top quality, so its very nice to receive compliments .

16th April 2007

Thank you Paul.
 
I received it today. I love it!! Beautiful quality, just as the picture suggest. That isn't always the case but is in this one.
 
Thanks again for holding one for me and all of your assistance and communications. I like the personal emails instead of the auto ones.
 
I will certainly purchase from you again and highly recommend your company.
 
JC

1st December 2006

I received my jumper this morning, fabulous. I never expected such a swift turn around. I will certainly use your company again and not be "put off" from ordering from America.

Kind regards

Patricia Boxall

1st December 2006

Looks like everything is okay - I have received one ivory and one lavender pashmina and they are FABULOUS! I'm so mad at myself for spending X on the black pash I got in XXXX one day when it was cold last week when I could have bought one of yours! I certainly won't make that mistake again - thank you so much, and if another pashmina shows up in the post I will send it back to you.

many thanks,

Sarah

17th November 2006

You're the best!!! Feel free to use any part of my testimonials (edit if you wish) - you certainly deserve them. Besides the great product, the great service with a smile!

Thanks!!!

Nancy

9th October 2006

Chère Madame,

Ma commande est bien arrivée, hier (05/10/06) . Je tenais à vous remercier de votre rapidité, et, de votre efficacité.

En ce qui concerne l'écharpe en cachemire, coloris bleu impérial : elle est trés réussie...encore plus douce et légère qu'espérée, d'un beau bleu (bien que plus vif que sur la photo du site).                                                                                                  Je me suis permis de confier les coordonées de votre  site marchand à des amis; et

espère revenir vers vos services trés bientôt.

A titre indicatif, j'avais passé une autre commande (vètement) sur un site francais le même jour, que celle de l'écharpe....elle n'est toujours pas arrivée à Paris ...!!!!

Seriez-vous assez aimable pour féliciter les Népalais pour la qualité de leur produit?

Avec mes remerciements,

Salutations distinguées.

   Joyce

7th October 2006

Wonderful service.I'm highly delighted and will certainly reccomend your firm! G.Harris

6th October 2006

I have given your pashminas as gifts and have one for myself. This one looks truly elegant. I am glad, too, to support women in this industry in Nepal. The softness of this fiber just cannot be compared with other pashminas I have seen.

Sandra Verrier

22nd September 2006

Sister very pleased with it as it was a birthday present
Great service - have used you before and will again
thanks
Eileen Burke

12th September 2006

 It has been quite impressive shopping with your company; thank you most sincerely for your help and spectacular customer service policy.  

Kind regards

3rd September 2006

Thank you so much for the beautiful black polo neck I have just received from you.
I am frankly stunned at the amazing quality. I usually pay double for a cashmere mix- good for you as I will definately buy more- bad for me as  I now think I may be horribly addicted to your fabulous site.
I will try to buy in moderation. It will be hard.
Thanx so much
Caroline Douglas

Hi Paul and Caroline,

Just had to let you know how delighted I was with the "duck egg" colour scarf that arrived today. You know I am a regular customer - but I have to say this must be the most gorgeous colour I've ever bought from you. I can see why it would be popular. But colour aside, it was also the softest 100% pash I've had yet; and at this stage I only buy 100% unless its a gift for someone (I think most people seem to go for 70/30) and happily this gorgeous item was for me!

Its just too beautiful, my only regret is that I didn't order a larger one, but thats for the next colour...

Thanks as always!

Diane

August 25th 2006...
Hello,

I just received my first pashmina from Cashmere Valley and wanted to let you know that I am totally delighted with the product.  The quality and price are exceptional and the shipping was unbelievably quick to Canada.  I will recommend your site to all my friends and clients and look forward to future purchases.  Thank you very much!

Sherry H.

Calgary, Canada

Hello,

I liked my first order so much, I just placed a second order for two sweaters and I liked the sale prices too! Thank you and I'm looking forward to receiving the sweaters.

Jeannette Oliver

7th November

Just a note to thank you so much for the wonderful service. The pashmina for my Mums 7oth was absolutely beautiful and she loved it. I am now saving for something else from you !!!! again many thanks Barbara Ainge

9th November

Just wanted to commend your fast, efficient and friendly service! Not to mention the superb quality and design of your beaded black pash. It was supposed to be for my daughter, but strangely enough it has found its way into my cupboard. Shame!

Roisy Nevies

October 29th

Subject: Thank you!

What a find this website was! This was my second order in the space of a few weeks. As before my scarf arrived within 2 days and is the exact colour and lovely quality. I think I may well be ordering again before Christmas for presents for those 'hard to buy for' relatives! (and I might have to treat myself too!)

Thanks for the excellent service. I will be in touch again soon!

Joanne

October 27th

Thank you very much Sharon for super service,

Yours Victoria

October 25th

Hi,

I just wanted to say thanks so much for my pashmina, I absolutley love it.
Im only upset that I have only just found you...I usually pay twice what I
did for pashminas of exactly the same specifications. It was delivered so
quickly and is the perfect colour for my new coat!

You are added to my favorites and I will definately be buying more!!

Thanks so much!
Kate

22nd October

My pashminas arrived this morning and I'm so very thrilled with the quality and the fast service for delivery in the USA! They are absolutely beautiful, they will look exceptional for my daughter's wedding next week. My other daughter, my two grandchildren (ages 3 and 1.5 years old) and myself will be wearing the pashminas with much pride. I look forward to doing more business with you! Thank you so very much, I also received the book of samples, I'll be returning that next week with a list of other colors that I'll be buying in my hand.

Raydeen Gallogly

21st October

Hiya

Just wanted to say I received my Pashmina this morning, its absolutely gorgeous and I can't believe its here within 24 hours.

Fantastic service and great quality.

Thanks again
Lynn

21st October

Really perfect. It is the third time i buy pashminas from you. Excellent quality, beautiful. This time was a ring shawl. Thank you. Manuela

19th October

Hi there,

I received the two pashminas this am and would like to tell you how delighted I am with them, beautiful and soft and such terrific value too!

Thank you,

Sue.

20th October

Hi,
Just a word to say I received the pashmina and I'm
happy!
Thanks again for being so nice and always have respond
my mails.
Bye,
Julie Kawahara

20th October

Hi Caroline

I have received my pashminas. They were delivered yesterday and brought
around by a neighbour today.

Thank you, they are lovely. Very nice and soft. I can imagine they will keep
my bridesmaids very warm on the day (and so there wont be any moans about
being cold!!).

Thanks

17th October

Hi

Just wanted to say thanks for the great service - you sorted out my mistake in ordering really efficiently and quickly and I am really pleased with the lovely soft pashmina!

Thanks again!

Lorna

17th October

It's only now I get the chance to send a wee e-mail, thank you for the
pashmina - i'm pleased with the quality - thank you

15th October

I was so impressed with the quality of your scarves and excellent service that I've returned to buy more!

Dear Caroline & Paul

Thank you so much for the delivery which has arrived this morning - everyone is delighted with the colours and quality and I can forsee another order coming in before Christmas.

Regards

Victoria

13th October

Thank you very much for the wonderful swatchbook. I received it yesterday because I was on a Holiday. I'll make my choice (the colours are brilliant !) and send it back next week. Best regards Birgit Bäuerlein

11th October

I could not believe it when my order arrived this morning, the day after I placed it. What a fantastic service. The quality is amazing. Well done. I will order again soon.

Natalie I Hall

7th October

Dear Paul,

The Pashmina ring shawl With Crystals arrived yesterday and it is BEAUTIFUL, my daughter was ecstatic when she saw it.

Thank you so much. I asked for the improbable and you DID it.

My daughters wedding is on the 30th October so it could be chilly and it will look just right. I will send on a photograph after just to show how beautiful she will look.

Many many thanks again for your speedy response to my request – I did think I had left it too late but you came up trumps.

Kind regards

Maria Barella

October 7th

Paul, my beautiful sweater has arrived and is purely perfect, thank you so much, am thinking of ordering another one so will retrieve the swatch book from friend and pick colour! thank you for all your patience, Elizabeth Manning

October 6th

Hi there. Another wonderful sweater from yourselves has arrived. (This makes choosing presents soooooooo easy!) Many thanks again

Jaine

5tjh October

dear caroline

thanks very much for your promt attention to the matter. my then girlfriend was exceptionally impresed with the quality of your pashminas when i first placed an order, almost two years ago and since then i have recommended your store and bought from your store a few times various presents.

yours sincerely
puck

October 5th

My ring shawl arrived first thing this morning

And it is beautiful, so soft, I don’t know how you do them

At these prices. Thank you for delivering it so quickly,

I only ordered it yesterday.

Thank you again

Coral Newland

26th September

Hi Paul,

I just received my pashmina. It is wonderful! Thank you very much!

Kind regards

Cassi

26th September

Just a note to say thank you - I received the delivery of the cardi on Saturday morning at 7.20 am.
What wonderful service - I only ordered it at about midday on Thursday !

It was a pressie for my Mum who has not been well recently. I gave it to her yesterday and
she was really thrilled with it.

It was such an easy buy - much better than scouring the shops for hours and then paying
a much higher price.

Thank you again.

Regards
Sue Maggiorelli

18th September

I bought because the website has to be the best design I have seen in
ages. It addesses exactly what the customer needs in terms of
information and the pictures are of real people not some impossible
model. The person modelling the sweaters is charming, pretty yet
completely normal so one has a chance of knowing what one might look
like in the sweater. I also wanted a pink v neck sweater but don't know
if the medium or large is for me. Hopefully there will still be my
size when I try the firts order on?
Many thanks and bravo!!!
Kristin Centofanti

13th September

Hi Paul

With reference to the above order, I would also like to say how much I like the two jumpers I received from you - the pinky purple relaxed Cranston Collar sweater and the fuschia baggy roll neck. The quality of your cashmere is brilliant, much better than any I have found elsewhere, and I am known as a cashmere-aholic, although unfortunately a rather impoverished one as I am a pensioner.

Hope to place further orders with you when my bank balance has recovered.

Best regards

Elaine

2nd September

Thank you for the beautiful pashmina; it arrived today and I will buy again. I like the quality.

Best regards,

Christiane de Weerd-Weustink

Netherlands

1st September

Hello Paul,

This is just to thank you for sending the fuschia beaded pashmina so quickly, it arrived yesterday morning. It is simply gorgeous and the colour is perfect. I couldn't make my mind up whether to have the baby pink or fucshia, but will probably buy a pale pink one as well.

Thank you again for an excellent service.

Best wishes,

Julia Cameron

1st September

Thank you ever so much. It is perfect and unbelievably soft. Will definately be calling on your site again.

Best regards
Emily

30th August

I ordered a pashmina for my daughters birthday from you. It arrived the very next day and she was delighted with it. It is so soft and looks very elegant, the quality is second to none. Once again. many thanks and I hope to order from you again in the very near future/

25th August

Very helpful on the phone, very prompt service - it arrived the next day and it is very nice too - the colour is very true to the internet.

Thank you

Joanna Arthey

19th August

Just a quick note to say a big 'Thank You' for sending me my pashmina so promptly - and all the way to Australia!! Although I live in Darwin and have absolutely no need of a Pashmina, I will need it for when I go down to Melbourne for the famous Melbourne Cup Races in late October. It will be very useful to keep the chills away!!

Thank you again.

Mrs. Rooney

19th August

Thank you so much for the beautiful pashmina wrap which I received as promised within 24 hours. It is exactly the colour required and as it is a birthday present for my daughter I know she will be delighted. I shall be ordering one for myself in the future and recommending the site to my friends.

Maureen Johnston

Hi Paul,

Good to hear you got it and I think the Moonlight Jade will be good as the paper was infact a bit more yellow that I needed.

I will return your sample book today and thanks for the great service.

Best Regards
Angela

Dear Caroline,

I received the baby pink stole today and it’s gorgeous! I already have one in ivory. Thank you for all your help.

Best regards,

Catherine

11th August

Hi Caroline,

Dark green pashmina arrived this morning only 17 days
from our last E-mail.Great service and product, shade
just right, very pleased. Pleasure doing business with
you.

many thanks
kind reguards
Viv

11th August

My Stole arrived this morning- only one thing to say BEAUTIFULL Thank
you- patricia

3rd August

A fantastic jumper and hat - such good quality - such good, personal
service and the quickest delivery. I was impressed that you called me
to tell me the second jumper wasn't in stock rather than just not
sending it. And a very speedy refund. Excellent value cashmere. You run
a very professional company. Thank you! I will be back for more...

29th July

Dear CashmereValley People,

My pashminas arrived today, what extraordinary service!!! They were ordered two days ago, so I am seriously impressed, especially if they have come from Great Britain to Australia in that time. They are also particularly beautiful in themselves and the colours glowing just as I hoped. I now have a new source of exquisite pashminas for myself and others. Many thanks for the amazing response and high quality of the pashminas.

Kind regards

Lesley Dean

Hi Caroline

Just to let you know I received the Mink stole this morning and love the

colour, it looks so classy. I have also received confirmation from Worldpay
that the refund will be going through. After a couple of mistakes trying to
buy pashminas on ebay (yes I know, I know) which were pleasant enough scarfs
but NOT the genuine article, it was a relief to get the real thing at last.

I shall be back in the future to borrow a swatch book so that I can give my
husband detailed descriptions of other colours I would like as
birthday/Christmas ideas (you know how you have to be specific with them,
lol).

Many thanks.
Sandra

I just wanted to thank you so much for EVERYTHING! I ordered a pashmina and a v-neck jumper from your site late morning yesterday and it arrived this morning! I had it delivered to my parents’ home in Suffolk as I always miss the postie in the morning at mine. Although my mum was going to be late for work, she still had to stop and open the parcel AND call me at home to tell me how fantastic the quality was and how beautiful the garments were. The colours are spectacular and just what I wanted! She’s bringing it up to me in Essex when she comes to visit this weekend and I can’t wait!

I’m absolutely thrilled. Easy to navigate site, quick service and delivery … and wonderful products.

I have just bought a ball gown in a midnight/navy blue silk for a ball I am organising in December. It’s strapless so I would like to have a pashmina to wear with it. So … I will be back to order again! Do you do a swatch book of colours for your pashminas as I am really stuck as to what colour pashmina to buy to go with it? Can you help me please?

Also, do you happen to do your v-neck jumper in an ivory colour? I couldn’t find one on the site.

Many thanks, keep up the good work and all the best.

Kind regards,

Rebecca Allen